Frequently Asked Questions

1. How do I order?
2. Where can I find parts not shown on the website?
3. Why doesn't your website process all orders on-line?
4. Who is rvandvansurplus.com?
5. What is the warranty on parts?
6. When is a part going to ship?

If you have another question, e-mail our sales department: sales@rvandvansurplus.com 

Call our sales department. We accept MasterCard, VISA, Discover, Money Orders, and Personal Checks.

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We continue to add items to our website. We will notify you when a new part is available if you sign up for our email notification.

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Our site is under development. Credit card processing on-line is available for certain items.

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We are a division of RV Marketing, Inc. Our offices are located in Elkhart, Indiana -- often called the "RV Capital of the World." Close proximity to parts manufacturers, converters, and RV companies gives us the chance to offer parts at close-out prices.

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Warranties are given by the manufacturer on most items. Policies vary according to the manufacturer and type of part.

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Each item has a different lead time. If the part you ordered requires specific fabric, for example, build-time could be over two weeks. Many items ship in 2-5 days.

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updated 06/05/03

Recommend Surplus Online to Your Friends Inventory levels change daily.  Orders are subject to prior sale. HOME sales@rvandvansurplus.com Copyright © 2002-2003 RV Marketing, Inc. Call Us Toll-free 1-888-303-8586 A division of RV Marketing, Inc. 2016 Borneman Ave. Elkhart, Indiana 46517